Korea's top airport is none other than Incheon International Airport. The airport is comprised of five floors in three sections, largely divided into the passenger terminal, concourse, and the transportation center. With such a vast area, most people are unaware of the many outstanding facilities available. Whether you arrive hours before your flight or have an overnight layover, with our helpful guide, you can enjoy your time at Incheon International Airport to the fullest!
Spa On Air, Darakhyo & free shower room
Perhaps you just need a few hours of shut-eye but don't want to shell out a lot of cash for an expensive hotel room. Darakhyu, a capsule hotel, or Spa On Air, a sauna with a lounge area, are the perfect compromises, allowing one to get a good night's rest at an affordable price. These accommodations' largest customer base is international tourists arriving in the late evening or after midnight, after the buses have stopped running.
If you don't need to rest but would like to freshen up between or after a flight, you can make use of the airport's shower room, available to transfer passengers for free. Non-transit travelers can also use the shower room for a small fee of 3,000 won, which includes a shower kit.
- Spa On Air: Passenger Terminal B1F East Wing End
- Darakhyu: Transportation Center 1F East & West Wings
- Free shower room: Passenger Terminal 4F Transit Center East & West Wing / Concourse 4F Central Area
Nursery & Children's Playroom
Traveling with young children can be tiring. Thankfully, Incheon International Airport is fully equipped with facilities throughout the airport to offset the difficulties parents face. Parents can comfortably feed infants, change diapers or simply rest in one of the nine nursery rooms, open 24 hours a day, all year round. Young children will love getting out their energy in one of the eight playrooms. Use of the play equipment in the children's playrooms is restricted to children ages 3-8.
Passenger Terminal 1F East Wing (Arrivals Gate B) & West Wing (Arrivals Gate E) / 3F East Wing (C-D Counters) & West Wing (J-K Counters) / Duty Free Area 3F East Wing & West Wing (Near Korean Traditional Culture Experience Center)
- Children's Playroom
Duty Free Area 3F West Wing (Boarding Gate 45) & East Wing (Boarding Gate 9), West Antler (Boarding Gate 40) & East Antler (Boarding Gate 14) / Concourse 3F East Wing (Boarding Gate 113)
※ Joint Nursery & Playroom locations: Passenger Terminal 4F Transit Area East & West Wings (Across from Korean Traditional Culture Experience Center) / Concourse 3F West Wing (Boarding Gate 121)
The easiest way to pass time at the airport is by surfing the internet. Free Wi-Fi is available throughout Incheon International Airport for travelers to use with their personal devices. Travelers can also use the free computers available in the Internet Lounge. The computers here are all connected to a scanner-printer so travelers can prepare important documents or print their e-ticket for a small fee.
Passenger Terminal 2F East Wing (Arrivals Gate B) & West Wing (Arrivals Gate E), Duty Free Area 3F (Boarding Gates 24, 41) / Concourse 3F (Boarding Gates 111, 124)
Airport Medical Center Inha University
No need to worry if you suddenly feel ill or get hurt; simply visit the Airport Medical Center Inha University. As the only hospital within the airport, travelers can receive a range of treatments, from dental care to internal medicine. General hours are 08:30 to 17:30 on weekdays, but the emergency room is open 24 hours all year round. All patients can receive a Meda form, an international treatment record, to submit to a hospital in their home country for treatment upon return.
Passenger Terminal B1F East Wing (Gate 5)
Ice Forest is an indoor, inline skating rink open 365 days a year within Incheon International Airport. The floor, which may appear to be ice at first sight, is actually made from a special plastic, allowing the rink to remain open throughout all four seasons. The facility and equipment is available free of charge, but all skaters must wear a helmet within the rink. Skates are only available for shoe sizes 180-250mm.
Transportation Center B1F Central Area
Korean Cultural Street
There are cultural spaces spread throughout the airport where international travelers can not only see but also experience first-hand Korea's outstanding traditional culture. Korean Cultural Street is one such place, a hidden rest area open to all visitors to Incheon International Airport. Korea's nature and cultural heritages are on display here through exhibitions and videos. Korean Cultural Street also features great rest areas designed in the traditional Korean style through Mangyeongjeong and Biseonru Pavilions. Biseonru Pavilion in particular offers outstanding views of the airport interior as well as the airplanes coming and going on the tarmac outside.
- Korean Cultural Street: Passenger Terminal 4F Central Area
- Korean Traditional Culture Center: Duty Free Area 3F East Wing (Boarding Gate 25) & West Wing (Boarding Gate 29) / Concourse 3F Gate 122 (※ Center located in the concourse is temporarily closed for construction and is planned to open February 28.)
- Korean Cultural Museum: Concourse 4F Central Area
- Korean Cultural Exhibition Hall: Passenger Terminal 4F Transit Center East & West Wings
Self Check-in & Self Bag Drop
To go through the check-in and baggage drop process as quickly as possible, use the self check-in kiosks (English, Japanese & Chinese language supported) and self bag drop services. The location of self check-in kiosks depend on the respective airlines and use may be limited for travelers with certain visas or required check-in procedures. Your ticket can be printed from the kiosks by scanning your passport or typing in your reservation number. For self bag drop, print your luggage tag and attach it to your bag before taking it to the bag drop.
- Self Bag Drop Service (Exclusive to Korean Air, Asiana Airlines & Jeju Air): Passenger Terminal 3F Center (F Counter)
- Self check-in kiosk: Passenger Terminal 3F Area (A~K Counters)
Tax Refund Zone
When your trip is over and you're getting ready to return to your home country, don't forget to get your tax refund. Individual kiosks (English, Japanese & Chinese language support) are available in the Tax Refund Zone for travelers to process their tax refund requests. The process has been made as easy as possible; simply scan your passport and then the receipts received upon item purchase one by one. After completion, your tax refund can be returned either through your card or in cash.
Passenger Terminal 3F (A-B, C-D, F, H-J & K-L Counters) / Duty Free Area 3F (Boarding Gate 27) (Service Window & Kiosk) / Concourse 3F Center (Gate 118)
TIP) Info on more useful airport facilities
- Coat keeping & dry cleaning, Clean-up Air: Passenger Terminal B1F West Wing End
- Prayer Rooms for times of prayer: Duty Free Area 3F (Boarding Gate 24) / Concourse 4F West Wing (Take the stairs up from Boarding Gate 115)
- Luggage repair at ASEM Doctor: Passenger Terminal B1F East Wing (Inside Spa On Air)
- Looking for lost items, Lost & Found Office: Passenger Terminal B1F West Wing (Exit 10)
- View of the entire airport, Oseongsan Observatory: Located outside of the airport. Board Bus No. 306 from Bus Stops 2 or 13, Passenger Terminal 3F
Incheon International Airport
☞ Address: 271, Gonghang-ro, Jung-gu, Incheon
☞ Website: www.airport.kr (Korean, English, Japanese, Chinese)
☞ 1330 Korea Travel Hotline: +82-2-1330 (Korean, English, Japanese, Chinese)